
Positive Behavioural Support: First Steps to Foundation
Standards-aligned PBS training for social care teams supporting autistic people and adults with learning disabilities who may display behaviours that challenge.
Positive Behavioural Support (PBS) is a person-centred, evidence-based approach that aims to improve quality of life and reduce the need for restrictive practices. It focuses on understanding the reasons for distressed behaviours and addressing these through capable environments, Active Support and the teaching of alternative skills, rather than relying on restraint and other restrictive practices.
The First Steps to Foundation course provides the basic knowledge competencies specified at the foundation level of the UK PBS Competence Framework. It reflects Skills for Care’s First Steps in PBS guidance and supports PBS Academy Training Standards. The course is designed for staff working with autistic adults and people with intellectual and developmental disabilities who may display behaviours that challenge or distressed behaviours.
The course is self-paced and staff progress through short video briefings, interactive consolidation tasks and reflection exercises that encourage application to everyday practice. An AI learning co-pilot is available throughout to clarify concepts, offer examples and answer questions in the learner’s own words. A final assessment provides evidence that core knowledge competencies have been met.
To embed learning in practice, the PBS Academy recommends a minimum 1:5 ratio of theory to supervised practice. Providers are therefore encouraged to provide supervision, coaching and observation so that PBS principles are reflected in daily support and service culture.
Who Is This Course For?
The course is intended for staff working in services that support autistic people and adults with intellectual and developmental disabilities who may display behaviours that challenge or distressed behaviours. It is particularly relevant for:
- Support workers and care staff in supported living, residential services and community-based provision.
- Team leaders and senior support workers who provide practice leadership on shift.
- Registered managers and PBS leads seeking a consistent foundation for their workforce.
- Social care providers looking to align staff development with PBS Academy and Skills for Care standards.
No prior formal training in PBS or behaviour analysis is required. The course is accessible, practical and grounded in current research and guidance.
Course Structure and Modules
Course content is delivered across six modules.
Module 0: Enrolment, Orientation and Foundation Knowledge
Introduces the blended nature of PBS training and how supervised practice complements online learning.
Module 0 orients learners to the course structure, navigation, reflection tasks and assessments. It explains the need to combine formal learning with in-situ practice leadership, supervision and mentoring to achieve full PBS competence.
Module 1: What Is PBS and Why Is It Needed?
Helps trainees understand what good support looks like and why PBS is needed in contemporary social care.
This module explores changing societal attitudes towards people with intellectual and developmental disabilities, including historical abuses, and explains the shift towards rights-based, least-restrictive support. It reviews models of disability and their real-world consequences, key legal frameworks and the values and evidence base underlying PBS. Staff are introduced to key concepts such as Active Support and Capable Environments.
Module 2: The Role of the Direct Support Worker
Places support workers at the centre of PBS success.
This module focuses on the central role of direct support staff in delivering PBS. Learners examine how the quality of everyday interaction influences autonomy, wellbeing and safety, and how involving families and social networks supports person-centred care. Emphasis is placed on promoting choice, communication, inclusion and positive relationships.
Module 3: Behaviours That Challenge and Behavioural Approaches
Explains that all behaviour happens for a reason and how behaviour is influenced by its context.
Behaviour is presented as a form of communication and as a response to environmental conditions. Learners are introduced to reinforcement, motivation and behavioural contingencies (three- and four-term) and consider how these can be used ethically to prevent escalation and support dignity.
Module 4: Functional Assessment and Measurement
Builds knowledge to contribute confidently to Functional Behaviour Assessment (FBA).
Module 4 introduces both indirect and direct assessment methods, including frequency, duration and interval recording, scatterplot analysis and ABC recording. Learners practise defining behaviour objectively, collecting accurate data and developing initial summary statements that can inform person-centred support plans.
Module 5: Components of a Behaviour Support Plan
Shows how function-based plans can reduce distress and improve quality of life.
Learners explore proactive and antecedent strategies, non-contingent reinforcement, differential reinforcement, teaching functional alternatives (including Functional Communication Training) and awareness of the escalation cycle. The focus is on designing and implementing responses that increase autonomy, participation and safety while reducing the need for restrictive practices.
Module 6 (Optional): Contemporary Issues and Barriers to Quality PBS
Encourages critical reflection on systems, commissioning and culture.
This optional module examines how commissioning arrangements, staffing structures, procedures and team norms can either support or undermine PBS. Learners consider how everyday decisions about rotas, routines, risk and resources can limit or expand people’s opportunities, and how advocacy and ethical leadership can help embed PBS values in service design.
PBS First Steps to Foundation – Commissioner Brief
Why commission PBS First Steps?
- Builds a consistent PBS foundation across providers and teams.
- Reduces distressed behaviour and reliance on restrictive practices.
- Strengthens safeguarding, risk management and quality of life outcomes.
- Aligns workforce development with national PBS and autism/learning disability policy.
Regulatory and policy fit
- Supports compliance with CQC Regulations 9, 13 and 18.
- Aligned with the PBS Competence Framework and Skills for Care First Steps in PBS guidance.
- Reflects expectations in Positive and Proactive Care and NICE NG11 on behaviour that challenges.
- Contributes to Regulation 18 responsibilities under the Oliver McGowan Mandatory Training requirements.
Impact for people and services
- Greater emphasis on autonomy, communication and rights-based support.
- Reduction in avoidable incidents and use of restrictive practices.
- More confident, resilient frontline staff and lower turnover.
- Improved placement stability and fewer crisis-driven moves.
Cost and funding
- Course fee: £65 per learner.
- Eligible employers in England can claim £60 per learner via the Adult Social Care LDSS scheme.
- Net cost often comparable to managing a single high-risk incident.
Inspection evidence: Training logs, completion certificates, pre-/post-tests and supervision records provide clear audit trails for CQC and commissioning reviews.
To create a one-page PDF for commissioners, print this page from your browser. Only this section will appear in the printout.
Commissioning Benefits Snapshot
- Reduces the likelihood and severity of distressed behaviours and crisis incidents.
- Improves access to rights-based, least-restrictive support.
- Builds a confident frontline workforce able to anticipate need and respond early.
- Enhances safeguarding by reducing risk triggers and supporting de-escalation.
- Strengthens family involvement and continuity of relationships.
- Improves documentation, governance and inspection readiness.
- Supports more stable placements and reduces reliance on agency staff or out-of-area solutions.
Regulatory and Standards Alignment
How the course supports CQC and national guidance
The course has strong regulatory relevance in adult social care in England. The Care Quality Commission requires providers to demonstrate person-centred, safe and least-restrictive support under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. In particular:
- Regulation 9 – Person-centred care: support must be tailored to what matters to the person, including proactive and responsive support for behaviours that challenge.
- Regulation 13 – Safeguarding from abuse and improper treatment: services must minimise and review the use of restrictive practices and avoid unlawful or unnecessary restraint.
- Regulation 18 – Staffing: providers must ensure there are sufficient numbers of staff who are appropriately trained and competent to support autistic people and people with learning disabilities.
The PBS First Steps to Foundation programme aligns with the PBS Competence Framework (PBS Academy, 2015) and Skills for Care’s First Steps in PBS guidance (2021), ensuring that staff gain foundational knowledge in understanding the causes of distressed and challenging behaviour, improving environments and delivering support rooted in dignity and legal compliance.
Policy and guidance reinforce this expectation. Positive and Proactive Care (Department of Health, 2014) identifies PBS as a preferred approach for reducing restrictive interventions and developing therapeutic, rights-based environments. NICE Guideline NG11 on behaviour that challenges emphasises functional assessment, communication support, meaningful daily engagement and systematic reduction of risk factors.
CQC brief guides on PBS and functional assessment make explicit links between ineffective behaviour support and breaches of Regulations 9, 12, 13, 17 and 18. Where PBS is absent or poorly implemented, the Commission has stated that it will consider using its regulatory powers. This course helps providers demonstrate that PBS principles are understood and applied at frontline level.
The training also contributes to meeting statutory responsibilities under Regulation 18 relating to the Oliver McGowan Mandatory Training on Learning Disability and Autism. By strengthening knowledge of disability rights, autism, learning disability, communication, person-centred support and behaviour as communication, the course supports providers to evidence a more confident and informed workforce.
Inspection Evidence Providers Can Generate
Examples of evidence for CQC and commissioners
Completion of this course helps providers demonstrate:
- Workforce training aligned with Regulation 18 and Oliver McGowan expectations.
- Consistent understanding of least-restrictive practice and restraint reduction (Regulation 13).
- Person-centred, autonomy-focused support (Regulation 9).
- Proactive risk management and reduction of restrictive practices.
- Improved environmental adaptations and communication support for individuals.
- Reflective practice linked to supervision and practice leadership arrangements.
- Training records, certificates and assessment data suitable for staff files.
- Pre- and post-course knowledge assessments demonstrating growth in PBS understanding.
Cost and Funding
Affordable, grant-supported training for the adult social care workforce:
- Standard cost: £65 per learner.
- Eligible employers in England can claim £60 back through the Adult Social Care Learning and Development Support Scheme (LDSS).
How to register for the Adult Social Care LDSS
1. ASC-WDS registration
- Maintain an up-to-date account with the Adult Social Care Workforce Data Set (ASC-WDS), including organisational profile and current staff records.
2. Register with NHSBSA
- Complete the NHS Business Services Authority onboarding process to gain access to the LDSS claims system.
3. Deliver eligible training and submit claims
- Ensure training is on the approved list, for eligible staff and completed within the funding year.
- Provide proof of cost (invoices or registration fees) and proof of completion (certificates).
4. Meet deadlines
- Claims must usually be submitted before the end of the funding year (typically March).
For many organisations, the net cost of training an entire team is comparable to the cost of managing a single high-risk incident or placement breakdown.
Benefits for People and Organisations
Impact for people who receive support
When PBS is implemented well, distressed behaviours are more likely to result in supportive adjustments, skill development and environmental changes rather than coercion or exclusion. Communication improves, relationships become more trusting and people gain greater access to ordinary life opportunities, valued roles and community participation.
Impact for staff and provider organisations
For organisations, PBS training contributes to safer services, fewer incidents and more consistent de-escalation practices. It supports staff confidence in high-pressure circumstances and can help reduce turnover linked to stress and burnout. Providers benefit from stronger workforce capability, more stable placements, improved governance and clearer evidence for commissioners and inspectors.
References
View full reference list
- Care Quality Commission. (2017). Brief guide: Positive behaviour support for people with behaviours that challenge (v4). [PDF]
- Care Quality Commission. (2019). Brief guide: Functional assessment of behaviour (BG011). [PDF]
- Department of Health. (2014). Positive and proactive care: Reducing the need for restrictive interventions. [Gov.uk summary & full guidance]
- MacDonald, A., & McGill, P. (2013). Outcomes of staff training in positive behaviour support: A systematic review. Journal of Developmental and Physical Disabilities, 25(1), 17–33. [SpringerLink]
- National Institute for Health and Care Excellence. (2015). Challenging behaviour and learning disabilities: Prevention and interventions for people with learning disabilities whose behaviour challenges (NICE Guideline NG11). [NICE NG11]
- PBS Academy. (2015). Positive Behavioural Support: A competence framework. [PDF]
- Skills for Care. (2021). First steps in PBS: Guidance for employers and training providers. [Skills for Care PBS page]